Your Questions,

Answered

  • The first session focuses on getting to know you – your story, what’s bringing you in, and what you hope to get out of therapy. We’ll move at your pace and collaborate together on a treatment plan.

  • I offer both! Virtual sessions are held on a HIPAA-Compliant Zoom platform. My office for in-person sessions is located on the 3rd floor of 409 Main Street, Harleysville, PA, 19438. Please note my office is only accessible by stairs.

  • My practice is dedicated to adults 18+

  • Frequency of sessions depends on your need. Most meet on a weekly or bi-weekly basis.

  • I am an out-of-network provider. Private‑pay therapy offers greater privacy, specialized care, more flexibility, and treatment that isn’t limited by insurance timelines or requirements.

    Many insurance plans offer out‑of‑network reimbursement or allow you to use HSA/FSA funds for therapy. I can support you in checking your benefits and am happy to submit claims on your behalf to make the process easier.

  • Protecting your privacy is a core part of my work. Limits to confidentiality as outlined in Pennsylvania law will be reviewed clearly in the first session. I do not use any AI in my clinical work. Your information is kept secure through HIPAA‑compliant communication systems and an encrypted health records platform. Do not hesitate to reach out to me at any point in the therapy process to discuss questions or concerns.

  • No music experience is needed. Music is used as a tool for therapeutic exploration and will be adapted based on your comfort level.

  • You can reach out to me in whatever way feels most comfortable to you.

    Phone: (484) 207-1557

    Email: brenna@crescendocounseling.org

    You may also fill out the contact form or schedule a free 15 minute consultation call.